Staffordshire domestic abuse service secures national safety status
A vital support service for victims of domestic abuse in Staffordshire and Stoke-on-Trent has been awarded the prestigious Leading Lights Accreditation. The recognition, granted by the national organisation SafeLives, confirms that the New Era service meets rigorous standards for frontline support, governance, and survivor-focused care.
Meeting national standards for victim support
The accreditation process involves an independent assessment of how services protect victims, manage risk, and help individuals rebuild their lives after experiencing abuse. For residents, this certification serves as a verified indicator that the support provided by New Era is both professional and aligned with national best practices.
Jointly commissioned by Staffordshire County Council, the Staffordshire Commissioner’s Office, and Stoke-on-Trent City Council, the service provides practical and emotional assistance across the region. Local authorities emphasised that this accreditation is not merely a formality but a reflection of the daily work carried out by staff to prevent harm and hold perpetrators to account.

Accessing support services
For those affected by domestic abuse, the availability of accredited, trusted services is a critical component of local safety infrastructure. The partnership between the county and city councils ensures that support is designed around individual needs, focusing on both short-term safety and long-term recovery.
Residents seeking information on the support available or looking to contact the team can find further details on the official New Era website. The service remains a cornerstone of the regional strategy to prevent domestic abuse and support survivors in Staffordshire and Stoke-on-Trent.
Source: Staffordshire County Council Newsroom
Context & actions About this article
Source check Verified Local News
This report is based on a formal announcement from the Staffordshire County Council Newsroom regarding the Leading Lights Accreditation.
- Cross-referenced with Staffordshire County Council official newsroom records
- Verified SafeLives accreditation criteria for domestic abuse services
- Source
- Staffordshire County Council Newsroom
- Scope
- Staffordshire and Stoke-on-Trent
- Updated
- 2026-08-07 10:09
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