Camden launches £10m integrated hub to tackle rough sleeping

Eleanor Hughes Author 2026-05-22 12:37 3 min read

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Contents

Multi-agency support hub opens in Camden
Trauma-informed care and the ‘no wrong door’ policy
Six-year strategy to end street homelessness

Camden Council has officially partnered with the Single Homeless Project (SHP) to launch a redesigned outreach service aimed at ending street homelessness in the borough. The £10 million initiative marks a significant shift toward a multi-agency model, centralizing support services to provide immediate help for those living on the streets. This six-year partnership, which commenced operations in April 2026, seeks to move beyond traditional outreach by establishing a dedicated support hub designed to address the complex needs of the local homeless population.

The new service was unveiled this week at an event attended by various partners across the borough who deliver rough sleeping support. These include specialists in housing, mental health, and general wellbeing. By bringing these diverse disciplines under one roof, the council aims to provide a more cohesive response to a crisis that often requires simultaneous intervention from multiple public sectors.

Multi-agency support hub opens in Camden

At the heart of this new service is a centralized support hub that functions as a ‘one-stop shop’ for individuals in crisis. This model moves away from fragmented service delivery, where a person might have to visit several different offices to secure housing, medical care, or addiction support. Instead, specialists in housing, mental health, and drug and alcohol recovery work alongside each other in a single location.

This integrated approach is combined with assertive outreach teams who proactively navigate the streets of Camden to engage with those sleeping rough. The goal is to identify individuals early and provide a direct path to the hub, where they can access a range of services without the administrative hurdles often associated with local government support. The hub is designed to be a stable point of contact, ensuring that no one falls through the gaps of the social safety net.

Trauma-informed care and the ‘no wrong door’ policy

The service introduces a renewed focus on trauma-informed assessment and support. This methodology recognizes that many people experiencing rough sleeping have faced significant personal trauma, which can make engaging with official institutions difficult or distressing. By training staff to understand and respond to the impacts of trauma, the service aims to build trust and create a safer environment for those seeking help.

In tandem with this, Camden is piloting a “no wrong door” approach. This policy ensures that regardless of which service an individual first contacts—whether it be a mental health clinic, a housing office, or a street outreach worker—they are immediately connected to the full spectrum of support available. This eliminates the need for vulnerable individuals to navigate complex referral pathways, significantly increasing the accessibility of the £10 million program.

Six-year strategy to end street homelessness

The contract awarded to the Single Homeless Project is a long-term commitment intended to build on Camden Council’s existing work to reduce street homelessness. The six-year duration of the partnership allows for a sustained effort to help people rebuild their lives away from the streets, rather than providing short-term fixes that do not address the root causes of their situation.

By investing in a multi-agency framework, the council is prioritizing long-term stability for residents. The focus remains on proactive engagement and high-intensity support, ensuring that those who are most at risk receive the specialized care required to transition into permanent housing. The partnership with SHP represents a strategic evolution in how Camden manages homelessness outreach, focusing on integration and professional collaboration to meet the challenges of 2026 and beyond.

Source: Camden Council